Return Policy

We want you to be satisfied with your purchase. If you are not happy with your order, you can return it under the following conditions:

1. Eligibility for Returns

  • Items must be returned within [X] days of delivery.
  • Products must be unused, in their original packaging, and with all tags attached.
  • Returns are not accepted for customized or clearance items.

2. Return Process

  • Email info@northpoleluggages.com with your order details and reason for return.
  • Our team will confirm eligibility and provide return shipping instructions.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Inspection & Approval

  • Once we receive the return, we will inspect the item.
  • If approved, a refund or exchange will be processed.