We want you to be satisfied with your purchase. If you are not happy with your order, you can return it under the following conditions:
1. Eligibility for Returns
- Items must be returned within [X] days of delivery.
- Products must be unused, in their original packaging, and with all tags attached.
- Returns are not accepted for customized or clearance items.
2. Return Process
- Email info@northpoleluggages.com with your order details and reason for return.
- Our team will confirm eligibility and provide return shipping instructions.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Inspection & Approval
- Once we receive the return, we will inspect the item.
- If approved, a refund or exchange will be processed.